INHOPE - Association of Internet Hotline Providers | Technical Visits in Thailand and Cambodia
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Hotline & Network Updates

Technical Visits in Thailand and Cambodia

In the second to last week of November, INHOPE conducted technical visits to ThaiHotline and APLE Cambodia, two of INHOPE's hotlines in Southeast Asia. INHOPE visited the offices of these two hotlines in Thailand and Cambodia, respectively.

The primary objective of these visits, which are a component of INHOPE's Quality Assurance Program (QAP), is to ensure that all INHOPE hotlines abide entirely by INHOPE’s standards and offer a quality and prompt response to CSAM. An INHOPE certificate is given to any organisation that runs INHOPE hotlines, successfully completes the QAP, and complies with INHOPE's Articles of Association and Code of Practice.

INHOPE in Thailand

INHOPE took part in a number of meetings and roundtables in Cambodia and Thailand. On November 20, which also marks the 30th anniversary of Thailand's ratification of the Convention on the Rights of the Child, INHOPE celebrated "World Children's Day" alongside ThaiHotline. In addition to advocating for changes in Thai law to strengthen the protection of children in the country and combat child sexual abuse online, this momentous event attracted more than 100 attendees. Sessions and topics related to trends and efforts to combat CSAM in Thailand were covered during this meeting.

NCMEC, CRC Coalition Thailand, ECPAT, INTERPOL, Thailand Law Enforcement, Ministry of Digital Economy and Safety, Department of Children and Youth, Office of the Attorney General of Thailand, Hug Project, and UNICEF Thailand were among the organisations present on the day. Together with ThaiHotline, INHOPE stressed how important it is for everyone to collaborate toward the same goals in the battle against CSAM regionally and abroad. The key takeaways from this event were the need for internet literacy and the necessity to teach people how to use it.

INHOPE in Cambodia

On November 24, in Phnom Penh, Cambodia, a gathering of experts on the topic of "Response to Child Sexual Abuse Material #CSAM" was convened to address the crucial function of the INHOPE network worldwide. This roundtable's main goals were to improve multi-sectoral national and international collaboration and to exchange information on the fastest and most efficient ways to combat CSAM and other online crimes against children in the country.

Senior police officers from the Municipal and Provincial Police Commissariats and representatives from the Ministry of Post and Telecommunications, PLAN International Cambodia, and UNICEF Cambodia attended the event. Also present were the Director of the Police Professional Training Institute of the Police Academy of Cambodia, the Director of the Anti-Human Trafficking and Juvenile Protection Department, the Director of the Anti-Cybercrime Department, and the Deputy Commissioner General of the Cambodian National Police.

Forty-five specialised police officers from the Anti-Human Trafficking and Juvenile Protection Department, the Anti-Cybercrime Department, and the municipal/provincial commissariats of Phnom Penh, Preah Sihanouk, Siem Reap, Kandal, Kampot, Battambang, and Kampong Cham participated in this full-day training organised by APLE Cambodia and the អគ្គស្នងការដ្ឋាននគរបាលជាតិ - General Commissariat of National Police, which focused on CSAM reporting and removal, automated tools to track IP addresses and content hosting locations, and technological solutions to halt the distribution of images (PhotoDNA, StopNCII, ICCAM) and was organised by the Anti Cybercrime Department of Cambodia, INHOPE, and APLE Cambodia.


The visit of INHOPE representatives to Southeast Asia and the organisation of the roundtables in the region took place with the support of Google grant.

Technical Visits in Thailand and Cambodia

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An INHOPE certificate is given to any organisation that runs INHOPE hotlines, successfully completes the QAP, and complies with INHOPE's Articles of Association and Code of Practice.

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