As part of INHOPE's Peer-to-Peer exchange programme, a content analyst from SafeLine, the Greek hotline, had the opportunity to visit the Internet Watch Foundation (IWF)


Two additional SafeLine team members also participated in the two-day meeting. The primary goal of the visit was to gain a deeper understanding of the hotline's operations on topics like staff welfare, reporting processing techniques, tracing methods, and best practices. Analysts from both hotlines had the opportunity to discuss and exchange information on best practices for staff welfare, cooperation with law enforcement agencies, collaboration with hosting providers, and partnerships with other trusted entities.

SafeLine’s participants were introduced to IWF’s software, “IntelliGrade,” which is used for hashing criminal images, and the “Report Remove” tool, which helps young internet users remove sexual images of themselves online and receive consultation. Special emphasis was placed on “CAP sites" (Child Abuse Pyramid sites) and real-life examples of “disguised” websites. Additionally, SafeLine’s members were introduced to the use of cryptocurrency in the commercial sale of CSAM.

SafeLine's analysts had the opportunity to shadow the IWF's analysts, obersving how the process reports from the public as well as how they conduct proactive searches for CSAM. The visit was highly enlightening, serving as an excellent platform for exchanging knowledge, experiences, and techniques between hotlines. It also provided a valuable opportunity for team members to build stronger relationships and better understand each other's work.