Between October 2 and 4, Internet Hotline hosted the colleagues of the Moldovan and Serbian hotlines. The Moldovan colleague’s participation was funded by the Peer-to-Peer exchange programme. The analyst of the Serbian hotline joined the study trip through self-funding. The primary aim of the programme was to give colleagues an insight into the operation and analytical practice of the NMHH’s Internet Hotline, but the meeting also meant a common reflection, sharing of knowledge and practices for all participants.

Analysts from the Moldovan hotline LaStrada and the Serbian hotline for Missing and Exploited Children took part in the three-day programme in Hungary. The staff of Internet Hotline has been working closely with the Moldovan hotline for several years, as they mentored the hotline as a “buddy hotline” at the request of INHOPE during its initial phase of operation.

During their stay the visiting colleagues were able to get more in-depth into our workflows: they learnt about our report-handling practices and supporting IT solutions. Also, they had the opportunity to learn about the investigative work of the Hungarian Law Enforcement Agency. A senior research fellow of the Criminal Unit of the National Institute of Criminology spoke about the development, changes and topicality of the criminal law aspects of child pornography.

The visit was extremely beneficial for all participating parties. We are proud that our Moldovan and Serbian colleagues decided to visit our hotline, and we thank them for their trust.


Learn more about the visit here.