INHOPE's Trusted Reporter Program

Flagging is the process by which third parties can report potentially harmful content to platforms for content moderation review. As a result, their reports were and are treated as pre-qualified and prioritised for action. Over time, this process has evolved into a standardised system to ensure that reports from Trusted Flaggers within the EU or Trusted Reporters outside of the EU are acted upon rapidly.

• Increased efficiency with trained experts who can provide additional context.
• Rapid escalation and review of urgent cases.
• Process improvement through regular meetings to raise key issues, protocol and system updates.
• Trusted Reporter hotline reports will only contain agreed information points to ensure efficiency.
• By participating in the INHOPE Trusted Reporter Program it demonstrates a proactive approach to protecting users.

To join the INHOPE Trusted Reporter Program – INHOPE must be satisfied that the organisation is committed to the program and the rapid removal of illegal content on their platform. If this is confirmed, then a reporting exchange procedure is agreed with the platform and this is shared with INHOPE member hotlines. Following this – any reports received from relevant INHOPE member hotlines will be prioritised and treated as pre-qualified. Start the discussion with our Executive Director, Samantha Woolfe: samantha.woolfe@inhope.org.

Read more about the INHOPE's Trusted Reporter Program.